Terms of service

Privacy Policy

This Privacy Policy has been established to provide better service while adhering to the fundamental principles and global standards for handling the "Personally Identifiable Information" (PII) of internet users. Personally Identifiable Information refers to data that can be used alone or in combination with other information to identify, contact, or locate an individual or to identify a person in a broader context.

Please read our Privacy Policy carefully to gain a clear understanding of how we collect, use, protect, and handle your Personally Identifiable Information in relation to our website.

What Personal Information Do We Collect from Visitors to Our Blog, Website, or Mobile Applications?

Users may browse our site anonymously. However, when making a purchase or registering on our website, you will be asked to enter your name, email address, mailing address, phone number, national ID number, or other details that help us provide you with better service.

When Do We Collect Information?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, participate in a survey, fill out a form, or enter information on our website. Users can modify their personal information by logging into their account. They may also unsubscribe from our mailing list to stop receiving emails by following the instructions provided at the bottom of each email.

How Do We Use Your Information?

We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter, participate in a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To personalize your experience and deliver content and product offerings that may interest you.

  • To improve our website to serve you better.

  • To enhance our customer service and respond to your inquiries.

  • To administer contests, promotions, surveys, or other site features.

  • To process your transactions quickly.

  • To send periodic emails regarding your orders or other products and services.

How Do We Protect Visitor Information?

Our website undergoes regular security scans to identify vulnerabilities and known weaknesses, ensuring your visit is as secure as possible.

Your personal information is stored behind secured networks and is accessible only by a limited number of authorized personnel who are required to keep the information confidential. Additionally, all sensitive/credit card information you provide is encrypted using Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, registers, or accesses their information.

All transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Do We Use Cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow it) to enable the site’s systems to recognize your browser and capture certain information.

For example, we use cookies to:

  • Remember and process items in your shopping cart.

  • Understand and save your preferences for future visits.

  • Track advertisements.

  • Compile aggregate data about site traffic and interactions to offer better site experiences and tools in the future. We may also use trusted third-party services to track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can disable all cookies through your browser settings. Each browser is slightly different, so check your browser’s Help menu for the correct way to modify your cookie settings.

If you disable cookies, some features that enhance your site experience may not function properly, but you can still place orders.

Disclosure of Information to Third Parties

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without providing you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential.

We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How Does Our Site Handle "Do Not Track" Signals?

We honor "Do Not Track" signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does Our Site Allow Third-Party Behavioral Tracking?

It is also important to note that we do not allow third-party behavioral tracking.

Fair Information Practices

In the event of a data breach, we will notify affected users via email and through a website notice within seven business days.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the following methods:

  • Email: info@qassemiya.com

  • Customer Service (Direct Call/WhatsApp): +966920031957

  • Headquarters Address:
    South King Fahd Road, Al-Quds Market Complex – 2nd Floor
    P.O. Box 11428, Riyadh 32234
    Kingdom of Saudi Arabia